OCTOBER 2016

PRIVACY POLICY

PHG Consulting, as agent for Suzhou Municipal Tourism Administration, (“The Destination”) is committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Destination will not disclose identifiable user information to any third-party without consent.

The Destination is committed to safeguarding your privacy while visiting The Destination website, namely, www.TravelToSuzhou.com (hereinafter all identified URLs are collectively referred to as the “Site”). Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users.

Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site.

This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term “personal information” refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about The Destination, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified on the information gathering form.

All forms will provide an opt-out button to allow you to choose not to participate in The Destination lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for The Destination purposes or in joint promotions with a partner of The Destination. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Permission for Use

The Destination may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by The Destination, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Secure Reservations

If available and you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third-party booking engine (“Booking Engine”). While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully.

Protecting your information

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so The Destination is committed to protecting the information we collect. The Destination has implemented a security program to keep information that is stored in our systems protected from unauthorized access.

Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want The Destination to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail to [email protected] and including your name, email address and your request to unsubscribe, or by clicking on the “Unsubscribe” button at the bottom of our email communication to you.

Use of Aggregated Data

The Destination is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, The Destination may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy

The Destination has two exceptions to these limits on use of personal information:

The Destination may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of The Destination from unauthorized use, or misuse, of the Site or anything found at the Site.

The Destination may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies

To enable features at the Site, The Destination may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. While in the process of browsing our site, you also provide us with information that doesn’t reveal your personal identity — what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.

Children’s Privacy + Parental Consent

Please be aware that The Destination has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. The Destination specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should The Destination inadvertently acquire personal information or other data from users under the age of 18, The Destination will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from The Destination.

Links Provided To Other Sites

The Destination may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as The Destination. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by The Destination, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves The Destination from responsibility to the user.

Policy Modifications + Contacting Us

The Destination reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact us at: +1 312 356 9597 OR [email protected]

Featured Tour Packages

1-Day : Private Tour-Chinese Hairy Crab Food Tour at Yangcheng Lake and Suzhou

1-Day : Private Tour-Chinese Hairy Crab Food Tour at Yangcheng Lake and Suzhou

This autumn, don’t miss out on a private tour to find the best tasting Yangchen hairy crab. This exclusive tour is on a private yacht in the Yangcheng Lake. Also see the tallest and heaviest indoor Buddha figure in China located in the Yangcheng lake peninsula by the Chongyuan temple. Lastly travel to the old town of Suzhou to visit the Silk Museum and the Kun opera tea house.

Book it
13-Days : Hutongs to Hong Kong

13-Days : Hutongs to Hong Kong

Day 11 : We make the short trip out of town to the Suzhou water canals by high speed train. This 'Venice of the east' is made up of a patchwork of canals and waterways. As well as cruise the Grand Canal, which at nearly 2,000 kilometers is the longest constructed waterway in the world. There will also be a visit to a silk workshop.

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14-Days : Picturesque China

14-Days : Picturesque China

Day 11 - 12 : The water village known to the Chinese as “Venice of the East” - an inspirational hub for many poets and artists alike, the old sections of Suzhou was made the UNESCO World Heritage Site in 1997 - a priceless piece of history frozen in time for all to enjoy.

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Expert Tips:

Suzhou, China

Humble Administrator’s Garden is one of China’s finest, the centerpiece of a UNESCO World Heritage Site that comprises nine classical Suzhou gardens. Visitors during spring and summer may attend the azalea or lotus festival. Adjacent, the Suzhou Museum is the latest masterpiece of China’s most famous architect, I.M. Pei. For transportation, take tourist buses No.1, 2 or 5.

Suzhou, China

Traveling with children? Don't miss the Suzhou Amusement Park at Junji Lake with zipline ride, a dancing water fountain show on weekends and one of the world's tallest Ferris Wheels. The 60 cabins carrying a total of 300 passengers take 20 minutes per rotation, providing great views of the lake and the Suzhou skyline.

Suzhou, China

Currency in Suzhou, and throughout China, is abbreviated as CNY for Chinese Yen or as RMB for Renminbi. Along with 13 other major currencies, US dollars can be exchanged at all the outlets of the state banks of China at the same rate. Bring a passport to make any transaction.

Suzhou, China

Known as the "Silk Capital of the World", those keen to see silkworms in action can be guided through the process from mulberry leaves to finished product at Suzhou No. 1 Silk Mill. The region's temperate, subtropical zone that's ideal for deciduous mulberry trees has supported 5,000 years of silk cultivation.

Suzhou, China

Picturesque canals, stone bridges, temples, gardens and pagodas make the ancient city of Suzhou one of China's top tourism destinations. Calligraphy carved onto Tiger Hill rocks indicate that it has attracted visitors for thousands of years. A Song Dynasty poet, Su Shi, said, "It is a lifelong pity if having visited Suzhou you did not visit Tiger Hill."

Suzhou, China

In Suzhou, the regional Chinese language is called Wu, the subgroup is called Taihu, and the local dialect, one of nine, is known as Suzhounese, considered one of the most elegant, flowing in all of China. Most people are bilingual in Mandarin used in schools, because Suzhounese is not mutually intelligible with either Mandarin or Cantonese.

Suzhou, China

Atop Tiger Hill, the Yunyan Pagoda, nicknamed the Leaning Tower of China, stands as a symbol of Suzhou. Completed during the Song Dynasty in the year 961, the 1,000-year-old pagoda is taller than the Leaning Tower of Pisa and has become a symbol of Suzhou. The 3-degree tilt means that since 2010, visitors are no longer permitted entry.

Suzhou, China

Visit an authentic Buddhist monastery and temple just 3 miles west Suzhou old town. The temple has been well-known since the Tang Dynasty of the 7th and 8th centuries. Take bus No. 3, 6, 9, 17, 21, 31, 301 or Y3 and get off at Fengqaio Station.

Suzhou, China

Suzhou Railway Station, one of China's busiest, dates back to 1906. Now throughly modernized, the fast train connection with a design speed of 217 miles per hour covers the 52 miles to Shanghai in a journey of only a 24 minutes.

Suzhou, China

One of the best ways to tour the "Venice of the East" is from a front row seat on a hand-steered canal boat. Afterwards, stop into 130-year-old Pin Von Teahouse for exotic teas served in private booths on the second floor. It overlooks Pingjiang Lu, an 800-year-old lively pedestrian street, one of China's "National Historic and Cultural Streets."